General Terms and Conditions of Sale

I. General Remarks

Any order placed and/or reception of goods delivered implies acceptance of our general and specific sales terms and conditions, regardless of any contrary stipulation.
Special conditions in our proposals shall prevail over conflicting clauses in the general terms.
Our commitments are only valid subject to written confirmation.
Delivery dates are indicative only. We exclude any liability for delays.
Our quotations become binding only upon our acceptance of the performance and payment terms.
Prices are ex-works, according to our packaging standards, and exclusive of taxes and additional charges.
Any sudden increase in material costs may lead to price adjustments, even after confirmation.
Prices per kg are based on a theoretical density. A ±10% tolerance applies to density and total tonnage for thicknesses < 2.5 mm.
We are not liable for the use, choice, or application of our products. Technical data and advice are indicative and non-binding. Customers must verify suitability under real conditions.
In case of customer-supplied grinded products, the customer bears full responsibility for their cleanliness and origin. Any contamination consequences will be charged to the customer.

Goods travel at the consignee's risk, including for carriage paid shipments. Claims for damage, loss or delay must be made upon delivery and confirmed in writing within 3 days (Articles 103–108, French Commercial Code).

The customer is solely responsible for material choices, design, and industrial property rights regarding the ordered products.
Without written reservations within 8 days after delivery, goods are deemed compliant. Improper storage is at the customer’s risk.
No claims will be accepted after 12 months from delivery.
In case of defect, our liability is limited to replacement only. No additional compensation applies.
Slight variations (thickness, color, gloss) or surface defects due to extrusion do not justify complaints.
Customers must verify compatibility of inks, adhesives, detergents, etc., with our materials upon each delivery.
Disputed goods must be stored until resolution. Returns are not allowed without written approval.

Orders that have been acknowledged cannot be cancelled without reimbursement of incurred costs (special materials, coloring, production, etc.).

Payment is due within 30 days from invoice date, subject to prior financial approval. No early payment discount unless expressly agreed.
Late payments will incur penalties of at least 1.5× the legal interest rate, automatically and without notice.
In case of default, we may suspend deliveries, terminate the contract, or demand immediate payment of all amounts, due or not.
We may require guarantees or full prepayment at any time. Refusal entitles us to cancel or suspend the order. Undelivered but custom-made goods remain payable.
A fixed recovery charge of €40 applies to all late payments (Articles L441-3 and L441-6, French Commercial Code).

If recovery by legal means is required, the debt amount will be increased by 15%, with a minimum of €1,525, plus interest and legal costs.

> in the event of full or partial failure to fulfill any obligation,

> in the event of the buyer’s receivership or liquidation.

The Commercial Court of Angers (France) shall have sole jurisdiction. Only French law applies, excluding all others, including the Vienna Convention.

We retain ownership until full payment. The customer bears all risks from delivery until full payment and must insure accordingly. In case of non-payment, we may reclaim the goods without notice and pursue payment with interest and penalties.

This English version is for information only. In case of dispute, the French version prevails.